Security and Compliance

With increasing concerns about identity theft, consumers are balancing the need for convenience with the risks of providing information and systems that are not reliable are not used. BillMatrix is serious about security. We maintain a comprehensive and detailed disaster recovery and business continuity plan. Fully redundant data centers located in separate regions provide hot switch-over capabilities in the event any issues occur. Both centers feature the latest security measures, redundant telephony systems and diesel power generators. To ensure the highest level of service and quality, here are some key features of the BillMatrix business continuity and disaster recover plans:

• Reliability – Our Network Operations Center (NOC) is fully staffed with professional network engineers 24 hours per day, 7 days per week and 365 days a year. These engineers personnel proactively analyze and assess payment and reporting services, transaction volume and infrastructure performance levels to ensure.

• Security – BillMatrix employs the latest technologies to deter intrusion and strengthen the network perimeter. Continuously monitored, actively audited, our data security practices are second to none.

• Business continuity – Our business continuity plan provides the framework for essential personnel and operational processes in order for BillMatrix services to be restored immediately should a man made or natural disaster occur.

• Disaster recovery – Our disaster recovery plan covers hardware and software systems. Detailed procedures and industry best practices are in place to ensure a seamless transition to our redundant systems.

BillMatrix will secure your data and your customer’s information using the most effective, proven and secure technologies and practices available. To learn how the security and reliability of BillMatrix services can benefit your organization, please contact your BillMatrix Executive Account Manager today.