Federal Reserve Study Confirms Trends
Experienced by BillMatrix Clients
E-Payments Outnumber Paper Checks; Debit
Use Growing Rapidly
DALLAS, Texas – December 17, 2004 – A Federal
Reserve study on payment methods released last week found
that electronic payments exceeded paper checks for the first
time in 2003. An update to a study originally conducted in
2000, the data also revealed that debit card transactions
are growing at an annual rate of 23.5%, well outpacing credit
card growth of 6.7%. These trends have been readily apparent
to the 100-plus clients of BillMatrix Corporation, a provider
of outsourced telephone- and Internet-based payment services,
where ATM/debit transactions along with a wide variety of
other electronic payment methods have been a standard offering
for over a decade.
Electronic transactions included in the study were credit
cards, debit cards and automated clearing house (ACH) transactions
such as on-demand electronic checks and direct debit. Overall,
44.5 billion electronic transactions were executed in 2003
while the number of paper checks paid totaled only 36.7 billion.
In the 2000 study, paper checks exceeded the number of electronic
transactions by 11.3 billion, so this new study documents
a substantial change in the behavior of the American consumer.
“We’ve always known that a certain segment of
consumers were looking for the convenience of electronic payments
and that recurring billers were interested in capturing the
associated cost savings,” said Scott Walker, President
and CEO of BillMatrix. “The change that this study validates
is the increasing expectation of the mass market consumer
that these payment methods are readily available for all of
their bills.”
The study reported that credit card payments exceeded debit
card transactions in 2003 by 3.4 billion, but are rapidly
approaching parity as the electronic funds networks offer
on-demand, PIN-less bill payment transactions for mortgages,
automobile loans, insurance premiums, utility and cable/satellite
bills. BillMatrix clients are able to virtually eliminate
returned items using ATM/debit transactions, as the service
validates that funds are available in the account for the
payment in real-time and assigns those funds to the client.
About BillMatrix Corporation
BillMatrix Corporation provides outsourced payment services
for the nation’s largest companies using the latest
automated consumer interface technologies. Founded in 1994
and headquartered in Dallas, BillMatrix works with corporations
in the telecommunications, utility, insurance, mortgage and
financial services industries to replace expensive, paper-based
methods of remittance with a set of convenient, labor- and
cost-saving electronic transactions. Consumers are able to
make payments in a private and secure manner, via the Internet
and telephone, using a variety of credit card, ATM/debit card,
and electronic check payment options. BillMatrix maintains
a fully staffed customer service organization to support both
its clients and their consumers with any payment issues. For
more information, visit www.BillMatrix.com or call (800) 596-0221.
|