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BillMatrix and SunGard Insurance
Systems
Offer Streamlined Payment Posting
May 2004 - BillMatrix Corporation, a provider of outsourced
payment services to major carriers in the insurance industry,
and SunGard Insurance Systems, a global leader in integrated
IT solutions for financial services, are partnering to market
a unique service that provides seamless posting of premium
payments directly to the enterprise financial systems in real-time,
as each transaction is completed.
Payments can be made using credit cards, ATM/debit cards
and ACH/electronic check transactions. Whether taken directly
from the insureds, through your customer service representatives
or through your network of agents, payments can be automatically
posted to the SunGard system, whether the insurance carrier
uses the licensed product or the application service provider
arrangement. BillMatrix provides hosted telephone (IVR) and
Internet interfaces to take payments or can provide state-of-the-art
web services to connect a proven, customized business rules-driven
payment engine to your existing policyholder or agent interfaces.
By automating these processes in a real-time environment,
balances are immediately updated with each transaction, allowing
sharing of up-to-the second account information across the
enterprise and solving the productivity and agent- or consumer-response
problems of batch processing. Competitive conditions have
placed a premium on timely posting in the insurance industry.
Moving from end-of-day batch processing to real-time posting
creates a true competitive advantage for the companies that
adopt this service.
BillMatrix has a decade of experience providing an outsourced,
fully automated payment service that delivers efficiency for
your internal staff, your network of agents and your customer
base. The company has a strong history in the insurance industry,
helping some of the nation’s leading carriers to cut
support costs, accelerate cash flow and improve their bottom
line.
About BillMatrix Corporation
BillMatrix Corporation provides outsourced payment services
for the nation’s largest companies using the latest
automated consumer interface technologies. Founded in 1994
and headquartered in Dallas, BillMatrix works with corporations
in the telecommunications, utility, insurance, mortgage and
financial services industries to replace expensive, paper-based
methods of remittance with a set of convenient, labor- and
cost-saving electronic transactions. Consumers are able to
make payments in a private and secure manner, via the Internet
and telephone, using a variety of credit card, ATM/debit card,
and electronic check payment options. BillMatrix maintains
a fully staffed customer service organization to support both
its clients and their consumers with any payment issues. For
more information, visit www.BillMatrix.com or call (800) 596-0221.
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