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Fiserv Credit Processing and
BillMatrix Announce Alliance to Provide
Real-Time, On-Demand Payment Services for Credit Portfolios
Fiserv Business Units Team to Provide
PLUS System Clients with 24-Hour Payment Processing
Lake Mary, Fla. and Dallas, Tex, May 6, 2006—Fiserv
Credit Processing Services and BillMatrix, both business units
of Fiserv, Inc. (Nasdaq: FISV), are combining their expertise
to put on-demand payment services in the hands of clients
who use the PLUS System to manage their credit portfolios.
This enhancement underscores the product improvements Fiserv’s
clients can expect as part of an expanded set of overall payments
capabilities. In this case, Fiserv Credit Processing Services’
billers will benefit from the superior on-demand payment service
provided by BillMatrix.
Acquired by Fiserv in 2005, BillMatrix provides telephone
and Internet-based electronic payment services that allow
consumers to use a wide variety of payment methods. The biller’s
customer information system is notified in real time that
a payment has been completed. BillMatrix is a pioneer in this
industry, with a history of innovation that allows the company
to tailor solutions to specific biller markets.
Fiserv acquired BillMatrix in its continuing efforts to expand
its payment services to meet the needs of a 24-hour, on-demand
business environment. “Anytime of the day a person can
go online or call an 800 number to make a payment,”
said Max Narro, president of Fiserv Credit Processing Services.
“This is another way of continuing to help our clients
put 24-hour services into their customers’ hands. BillMatrix
is a key element in our go-forward strategy to secure a broader
role in the payments business.”
Fiserv Credit Processing Services is designing two product
sets around BillMatrix services. “We’re going
to have a fully customized service for our larger clients
and one that is more of a template-based, turnkey service
for other clients,” Narro said. “This way our
entire client base will benefit from the expanding payment
options. We have built our company around the concept of delivering
flexible, cost effective solutions that appeal to a wide range
of lenders. The BillMatrix offering is a great complement
to our existing services.”
“This alliance will add Fiserv’s clients who
use the PLUS System to the blue-chip billers that are already
using our service,” said Jerry Portocalis, executive
vice president of sales and marketing for BillMatrix. “By
aligning with Fiserv Credit Processing, we have created a
structure to provide any size client they serve with a broader
range of payment options. Instead of just ACH or electronic
checks, we can add the increasingly popular ATM or debit card
payment methods.”
About Fiserv Credit Processing Services
Providing credit management processing systems since 1990,
Fiserv Credit Processing Services offers a wide range of account
management services, including application decision making,
customer service case management, authorization and settlement,
as well as call center services, Internet customer care, and
enhanced reporting products. Servicing more than 13 million
accountholders, Fiserv Credit Processing Services has been
selected by issuers of all sizes who require system flexibility,
product expertise and cost effectiveness from their card servicing
partners. For more information, visit www.fiservcreditservices.com.
About BillMatrix Corp.
Founded in 1994, BillMatrix Corp. provides outsourced alternatives
to traditional payment methods using the latest automated
technologies. BillMatrix, which became part of Fiserv in August
2005, works with more than 140 companies to supplement paper-based
methods of remittance with convenient, efficient and cost-effective
electronic payments. Consumers, customer service representatives
and other third-party agents are able to make payments via
hosted Internet and telephone systems using credit cards,
ATM debit cards and electronic check payment options. For
more information, visit www.BillMatrix.com.
About Fiserv, Inc. (Nasdaq: FISV)
Fiserv, Inc. (Nasdaq: FISV), a Fortune 500 company, provides
information management systems and services to the financial
and health benefits industries. Leading services include transaction
processing, outsourcing, business process outsourcing, software
and systems solutions. The company serves more than 17,000
clients worldwide and is the leading provider of core processing
solutions for U.S. banks, credit unions and thrifts. Fiserv
was ranked the largest provider of information technology
services to the financial services industry worldwide in the
2005 and 2004 FinTech 100 surveys. Fiserv Health provides
health plan management, pharmacy benefits management, and
BPO services to the managed care market and self-funded commercial
and government employers and health plans. Headquartered in
Brookfield, Wis., Fiserv reported more than $4 billion in
total revenue for 2005. For more information, please visit
www.fiserv.com.
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