If you are a consumer and you have a question about your payment using BillMatrix, please call 800.967.9649.

One of our Customer Care Professionals will be glad to assist you. If you prefer, you may contact our Customer Care department via email at contact@BillMatrix.com

To expedite the process please include the biller name, the account holder's name and the amount and date of the payment.

If you are a business and you would like to learn more about Electronic Payment Services from Fiserv, please call 800.872.7882.

If you have retail locations and would like to add walk-in bill payment to your counter services, please click here to submit a request for more information from the CheckFreePay Walk-in Bill Payment website.